The Simpletech SimpleAssurance program guarantees an additional level of service and support for corporate users who install Premium Brand SimpleTech memory in mission-critical servers/workstations.
Under the SimpleAssurance program, corporate end-users can quickly resolve any rare issue that may arise from SimpleTech memory installed in a server/workstation. The program provides reimbursement for on-site support, spare memory modules that are stored on-site, and advanced cross-replacement shipping, all designed to minimize any potential downtime.
SimpleAssurance is built-into every SimpleTech server/workstation module at no additional cost to you. As with all SimpleTech memory, you will still be able to enjoy unlimited free technical support, a lifetime warranty and a 100% guarantee of compatibility.
When time is critical and you need a replacement part immediately, SimpleTech guarantees immediate delivery for parts covered by SimpleAssurance. When your replacement part arrives, use the prepaid shipping label to return your original SimpleTech part(s) for our technical support team to inspect (Shipping Label available only for US customers).
Why risk any downtime with your mission-critical servers/workstations when you can store spare SimpleTech memory at your location at no additional cost to you*.
*Register to get more details.
If your business incurs a fee from a technician who determines the cause of a server/workstation failure may be due to the installation of one or more SimpleTech memory products, you may be eligible to a reimbursement of the service call fee*.
*Register to get more details.
Whether your business utilizes a single server or hundreds of servers, you can qualify for SimpleAssurance by visiting www.simpletech.com/simpleassurance and completing the brief online form. Upon acceptance you will receive a welcome package documenting your registration and how to contact us for any future SimpleAssurance service you may require.
If you are not registered and you need immediate service, please call our technical support staff at 1-800-945-3444. They will register you even as they provide you your SimpleAssurance service.
SimpleAssurance covers all premium SimpleTech memory upgrades for servers or workstations purchased after October 1, 2005. There are no additional fees for SimpleAssurance.
Warranty and Disclaimer:
"SimpleTech is not responsible for any loss of data and our standard warranty applies available at http://www.simpletech.com/support/warranty/. No payment will be made for parts that have been mishandled or tampered with. SimpleTech's decision is final. SimpleTech, at its discretion, may from time to time amend the terms of this Program without any notice."