Contact SimpleTech Customer Support

All the technical support documents such as installation guides, drivers and solutions to the frequently asked questions are posted on these technical support pages. If you are still facing problems in installing or using SimpleTech products, you can contact SimpleTech's experienced and friendly technical support staff through support request form, or phone.

Technical Support/RMA Request Form

Please use the above forms to request a solution for your technical problem, or if you need to exchange a defective part. Our experienced technical support staff will do our best to respond within 24 hours.

Customer Support Phone Numbers

Tel: (949) 477-7700
(6:30AM-5:30PM PST Mon-Fri)

Rebate Questions

If you have questions or comments regarding rebates, please visit the following page. SimpleTech Rebate Support Details

Compatible Parts Inquiry

Please note that you can search the SimpleTech parts compatible with your machine by using our Upgrade Navigator. However, if you wish to inquire about compatible SimpleTech parts for machines not listed on our Upgrade navigator, please email your queries to the following. research@simpletech.com

Technical Support Comments and Suggestions

If you have already contacted SimpleTech Technical Support department and you have some suggestions, or comments about the service, please send email to the following. suggestions@simpletech.com